1. IntroductionSalone Hospitality ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit www.salonehospitality.com, contact us, submit an enquiry, make a reservation or otherwise interact with our services.
By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.
2. Data ControllerThe data controller responsible for the processing of personal data through this website is:
Salone Hospitality
[insert registered company name]
[insert registered address, Cyprus]
Email: privacy@salonehospitality.com
3. Personal Data We CollectWe may collect personal data directly from you, automatically through the website, or from third-party platforms used for reservations, communications, analytics and marketing.
Information you provide may include your name, email address, telephone number, company name, event details, reservation details, dietary preferences, messages, requests and any other information you voluntarily submit.
Information collected automatically may include IP address, browser type, device information, operating system, pages visited, time and date of visit, referring pages, cookies, pixels and similar tracking technologies.
4. How We Use Personal DataWe may process your personal data to respond to enquiries, manage reservations and event requests, provide hospitality and catering services, communicate with you, send service-related messages, improve the website, analyse website performance, personalise communications, send newsletters or marketing messages where permitted, comply with legal obligations and protect our rights and legitimate interests.
5. Legal Bases for ProcessingWe process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Cyprus data protection laws. Depending on the context, we rely on one or more of the following legal bases: your consent; performance of a contract or steps prior to entering into a contract; compliance with legal obligations; and our legitimate interests, provided that such interests are not overridden by your rights and freedoms.
6. Marketing CommunicationsWhere permitted by law, we may send you information about Salone Hospitality, our restaurants, private events, catering services, special offers and related experiences. You may unsubscribe or withdraw your consent at any time by using the unsubscribe link in our messages or by contacting us directly.
7. Sharing Personal DataWe do not sell your personal data. We may share personal data with trusted service providers and partners who assist us with website hosting, reservation systems, payment processing, CRM tools, email marketing, analytics, IT support, event management, legal/accounting services and other business operations.
We may also disclose personal data where required by law, regulation, court order, government authority or where necessary to protect our legal rights, property, safety, guests, employees or business partners.
8. International TransfersSome service providers may process personal data outside the European Economic Area. Where this occurs, we take appropriate steps to ensure that personal data remains protected, including by using recognised transfer mechanisms such as Standard Contractual Clauses or other safeguards required by law.
9. Data RetentionWe keep personal data only for as long as necessary for the purposes for which it was collected, including to provide services, respond to enquiries, maintain business records, comply with legal obligations, resolve disputes and enforce agreements. When personal data is no longer required, we will delete, anonymise or securely store it in accordance with applicable law.
10. Your RightsSubject to applicable law, you may have the right to access your personal data, request correction, request deletion, restrict processing, object to processing, request data portability, withdraw consent at any time where processing is based on consent, and lodge a complaint with a supervisory authority.
In Cyprus, the competent supervisory authority is the Office of the Commissioner for Personal Data Protection.
11. SecurityWe implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, disclosure or destruction. However, no method of online transmission or electronic storage is completely secure.
12. ChildrenOur website is not intended for children under the age of 16. We do not knowingly collect personal data from children through this website. If you believe that a child has provided us with personal data, please contact us.
13. Third-Party Links and PlatformsOur website may contain links to third-party websites, social media pages, booking platforms, payment providers or embedded content. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing personal data.
14. Updates to this Privacy PolicyWe may update this Privacy Policy from time to time. The latest version will be published on this page with the updated effective date.
15. ContactFor questions about this Privacy Policy or your personal data, please contact: privacy@salonehospitality.com
COOKIE POLICY
1. What Are Cookies?Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember preferences, understand how visitors use the site and support marketing or analytics activities.
2. Types of Cookies We May UseStrictly necessary cookies: required for the website to function and cannot usually be disabled.
Analytics cookies: help us understand website traffic, visitor behaviour and performance.
Preference cookies: remember choices such as language or region.
Marketing cookies: may be used to deliver relevant advertising, measure campaigns or build audiences on third-party platforms.
3. Third-Party CookiesWe may use third-party services such as Google Analytics, Meta Pixel, booking widgets, embedded maps, social media plugins or similar tools. These third parties may place cookies or similar technologies on your device according to their own policies.
4. Managing CookiesYou can manage or disable cookies through your browser settings. You may also be asked to manage cookie preferences through a cookie banner or consent tool on our website. Disabling certain cookies may affect the functionality or performance of the website.
5. Changes to This Cookie PolicyWe may update this Cookie Policy from time to time. The latest version will be published on this page.
6. ContactFor cookie-related questions, contact us at privacy@salonehospitality.com.
TERMS & CONDITIONS
1. General InformationThese Terms & Conditions govern your use of www.salonehospitality.com. By accessing or using the website, you agree to these Terms. If you do not agree, please do not use the website.
2. About Salone HospitalitySalone Hospitality is a hospitality and restaurant group based in Cyprus, offering restaurant, catering, private event and related hospitality services. Specific services, menus, prices, availability and conditions may change from time to time.
3. Website ContentAll information on this website is provided for general informational purposes only. We aim to keep information accurate and up to date, but we do not guarantee that all content is complete, current or error-free. We may update, remove or modify website content at any time without notice.
4. Reservations, Enquiries and EventsSubmitting an enquiry or reservation request through the website does not guarantee confirmation. Reservations, private events, catering arrangements and special requests are subject to availability, confirmation by our team and any specific terms communicated to you.
5. Prices and AvailabilityPrices, menus, packages, offers, services and availability may change without prior notice unless otherwise confirmed in writing. Any typographical or technical errors may be corrected at our discretion.
6. Intellectual PropertyAll text, images, design, logos, trademarks, graphics, videos and other materials on the website are owned by or licensed to Salone Hospitality, unless otherwise stated. You may not copy, reproduce, distribute, modify, publish or use website content for commercial purposes without prior written permission.
7. User ConductYou agree not to misuse the website, attempt unauthorised access, introduce malicious code, interfere with website functionality, submit false or misleading information, or use the website in a way that violates applicable law or the rights of others.
8. Third-Party LinksThe website may include links to third-party websites or services. We are not responsible for the content, availability, accuracy, security or privacy practices of third-party websites.
9. Limitation of LiabilityTo the fullest extent permitted by law, Salone Hospitality shall not be liable for any indirect, incidental, consequential or special loss arising from your use of, or inability to use, the website. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
10. No WarrantyThe website is provided on an "as is" and "as available" basis. We do not warrant that the website will be uninterrupted, secure, error-free or free from viruses or other harmful components.
11. Governing LawThese Terms are governed by the laws of the Republic of Cyprus. Any disputes shall be subject to the jurisdiction of the competent courts of Cyprus, unless otherwise required by applicable consumer protection laws.
12. Changes to These TermsWe may update these Terms & Conditions from time to time. The latest version will be published on this page with the updated effective date.
13. ContactFor questions about these Terms & Conditions, please contact: info@salonehospitality.com.
GDPR DATA REQUESTS
1. How to Submit a RequestTo exercise your data protection rights, please contact us at privacy@salonehospitality.com with the subject line "GDPR Data Request". Please describe the right you wish to exercise and provide enough information for us to identify you and the relevant data.
2. VerificationFor security reasons, we may ask you to verify your identity before fulfilling a request. We will only request information that is reasonably necessary for verification.
3. Response TimeWe aim to respond to valid requests within one month, as required by GDPR. In certain cases, this period may be extended where permitted by law, for example if a request is complex or multiple requests have been submitted.
4. Available RequestsYou may request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, portability of data, objection to processing or withdrawal of consent where applicable.
5. LimitationsSome rights may be limited by legal obligations, contractual necessity, legitimate business interests, security requirements or the rights and freedoms of others. If we cannot fulfil a request, we will explain the reason where legally permitted.
6. Supervisory AuthorityYou also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus or another competent supervisory authority in the EU.